Warranty Page
Claiming Warranty for Your Mona B Product
We stand by the quality of our products! If you receive a damaged item or experience metal zipper rusting within 6 months of purchase, you can claim a warranty. Simply email customersupport@monabindia.com with your order details and product photos, and our team will assist you.
Warranty Does NOT Cover:
Damage due to detergent or machine wash β Always follow care instructions to maintain product quality.
Extreme wear and tear β Our products are durable, but excessive strain or improper use isn't covered.
Accidental damage or mishandling β Scratches, stains, or personal modifications void the warranty.
Doβs & Donβts for Product Maintenance
Doβs:
Wipe your bag with a damp cloth for regular cleaning.
Store in a cool, dry place when not in use.
Donβts:
Avoid machine washing or using harsh detergents.
Keep away from prolonged exposure to water.
Overloading the bag may cause excessive wear and tear.
Proper care ensures your Mona B bag stays stylish and durable for years!